Re-Imagining Print and Mail Operations
Discover how Bluefire Insurance revolutionized its print and mail operations by partnering with Covenir. Facing the challenge of operational consolidation after multiple acquisitions, Bluefire opted for Covenir’s expertise in compliance and print distribution. This partnership resulted in enhanced service levels, operational flexibility, and significant cost savings, allowing Bluefire to focus on its core business while scaling confidently. Learn how this collaboration has set both companies up for continued growth and success! Get our newest success story today.
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How Covenir helped Bluefire:
Operational Consolidation: Bluefire Insurance streamlined operations by consolidating print and mail services from eight different entities into a single provider, enhancing efficiency and compliance.
Strategic Outsourcing: Choosing Covenir for their flexibility, adaptability, and speed, Bluefire managed to maintain regulatory compliance and support profitability while outsourcing critical operations.
Compliance and Tracking: Covenir supports same-day mailing for legal notices, rigorously complying with industry standards and providing a transparent paper trail for audit purposes.
Adaptive Processes and Risk Minimization: With processes tailored to meet Bluefire’s evolving needs, Covenir minimizes risks and avoids unnecessary costs, allowing rapid response and flexibility.
Looking for more? A full suite of Outsourcing options.
Frontline Services
A team that answers the phone around the clock, resolves issues on the spot, and provides empathetic customer experiences – FNOL, agent, and claims services – on-brand, onshore, on target.
Back Office Support
From policy servicing and underwriting support, to full premium services like bank reconciliation and agent commission processing – servicing P&C with exceptional quality control.
Print Distribution & Mailroom
Scalable, streamlined tech-enabled support for print and distribution needs, high-volume hardcopy mail handling, digital document scanning, transformation, and workflow processing.