We're Exhibiting at ITC Vegas 2023 - Booth #2145
Oct. 31st - Nov. 2nd
We're Not an Extension of Your Team, We ARE Your Team
Visit booth #2145 to pick up some great swag and to learn more about Covenir's onshore, insurance outsourcing services. Covenir powers insurance potential by helping carriers, MGAs, and insurtech startups ignite their growth plans. From Frontline Services to Back Office Support and Print/Virtual Mail services, Covenir is your expert, forward-thinking, onshore partner who will help achieve your goals. Book a meeting below, we'd love to chat!
Covenir BPO's team of experienced Insurance professionals are always ready to help you find the right solution to your resource challenges.
Talk to us today about our range of business process outsourcing solutions that can be configured to fit your unique needs. Book a meeting with our team or find us on the Insuretech Connect App!
Our Insurance BPO Capabilities
Frontline Services
Simplify your customer interactions with a selection of frontline services:
- FNOL & Claims
- Customer Service
- Product Sales Advisors
Back Office Support
Leverage industry-leading expertise for back office administration:
- Premium Services
- Underwriting Support Services & Policy Servicing
Customer Communications
Streamline your client outreach and modernize communication processes with:
- Print-Distribution
- Virtual Mailroom Services
Latest from our Blog & Resource Center
BLOG: The Role of AI in Insurance BPO
The rapid integration of advanced technologies has taken over the insurance industry in recent years. In particular, AI has played a prominent role in this transformation...
INFOGRAPHIC: How Customer Service Can Make or Break Your Insurance Business
Good customer service is crucial for policyholder retention, and exceeding agent and policyholder expectations in a multi-channel universe is more complex than ever...
BLOG: 6 Reasons to Partner with an Insurance BPO
Partnering with a specialized BPO firm in the insurance industry offers a strategic pathway to streamline operations and redirect internal resources towards more impactful tasks...
BLOG: The Future of BPO Solutions in the Insurance Industry
Insurance underwriting teams are responsible for analyzing risk in insurance proposals, determining policy terms, and calculating premiums on the basis of actuarial, statistical, and other background information.
EBOOK:
Enhancing Frontline Services: The Heart of the Insurance Industry
In this eBook we'll explore the importance and types of frontline services in the insurance industry and the critical role they play in driving customer satisfaction, maintaining your brand voice, and boosting your bottom line.
EBOOK:
How to Successfully Outsource Your Insurance Back-Office Support
In this eBook, we’ll discuss some principles to keep in mind when outsourcing your back-office support and offer some key tips for finding the right Business Process Outsourcing (BPO) partner.
EBOOK:
The Ins and Outs of Outsourced Customer Communications
In this eBook, we’ll explore the benefits, challenges, and best practices associated with outsourcing insurance customer communications by partnering with an insurance BPO like Covenir.
