Elevate Your Insurance Ops with Expert FNOL & Claims Outsourcing
Discover the power of strategic outsourcing. At Covenir, we're not an extension of your team – we ARE your team. Our FNOL and claims outsourcing services extend your capabilities with 24/7 expert support – providing a scalable, cost-effective, and quality-driven alternative to inhouse operations. Tailored to both personal and commercial insurance lines, our solutions ensure that your policyholders always receive exceptional care within a transparent, on-brand experience. Get in touch to learn more!
Book your short 30 minute info session today to learn more.
Key Features:
24/7/365 Availability: Always there for your policyholders, ensuring prompt FNOL receipt and comprehensive claim support, day or night, all year round.
Expert & Empathetic Claims Handling: With deep expertise in auto and homeowners claims, our specialists provide empathetic, knowledgeable support across all personal and commercial insurance lines.
Tailored, Onshore Solutions: Custom services designed to perfectly align with your needs, backed by extensive onshore industry experience for uncompromising quality and efficiency.
Innovative, Collaborative Approach: Embrace a flexible test and learn strategy that fosters continuous improvement and innovation in your claims processing.
Multilingual Support: Break language barriers with the capability to support communications in 175 languages, making every policyholder feel understood and appreciated.
Proven Expertise: Leverage our comprehensive industry experience to navigate claims efficiently, enhancing policyholder satisfaction and trust during critical moments.
Looking for more? A full suite of Outsourcing options.
Frontline Services
A team that answers the phone around the clock, resolves issues on the spot, and provides empathetic customer experiences – FNOL, agent, and claims services – on-brand, onshore, on target.
Back Office Support
From policy servicing and underwriting support, to full premium services like bank reconciliation and agent commission processing – servicing P&C with exceptional quality control.
Print Distribution
Scalable, streamlined tech-enabled support for print and distribution needs, high-volume hardcopy mail handling, digital document scanning, transformation, and workflow processing.
Not ready to talk? We’re standing by.
Download our new eBook to learn how you can enhance your frontline services though insurance outsourcing. Onshore Call Center outsourcing, FNOL Intake, Licensed Sales Agents, and more. Pursue innovation and scale faster.
