--- title: Covenir | IntelliClaims Advantage description: Cut claims costs without cutting corners. Covenir delivers 24/7 FNOL outsourcing with AI assisted workflows and licensed agents. image: https://lp.covenirbpo.com/hubfs/iStock-905746192.jpg --- [![CovenirLogo+TagPosRGB](https://lp.covenirbpo.com/hs-fs/hubfs/CovenirLogo+TagPosRGB.png?width=160&height=50&name=CovenirLogo+TagPosRGB.png "CovenirLogo+TagPosRGB")](https://www.covenirbpo.com/?hsLang=en) **Smarter claims. Faster resolutions. Lower costs.** ### Resolve claims in days, not weeks. Covenir IntelliClaims Advantage unites FNOL and claims call center, desk adjusting, and subrogation services into one integrated claims solution that can help you cut costs by up to 60%. #### Find out how Covenir IntelliClaims Advantage can help you save 60%. ### Why IntelliClaims Advantage? #### Claims management takes time, people, and money you cannot afford to waste. Covenir IntelliClaims Advantage lets you outsource claims intake and resolution services to one partner so your team can stay focused on strategic work instead of operational stress.  - **Simplify operations:** Centralize FNOL and claims call center, desk adjusting, and subrogation services under one roof so you have fewer vendors to manage.  - **Resolve claims faster and at lower cost:** Leverage our expert desk adjusting and subrogation services for a fast, seamless resolution process that reduces costs by up to **60%**.  - **Scale instantly:** Prepare your organization for growth with onshore insurance experts and AI-human hybrid workflows that can support up to **10,000 calls per month**.  - **Protect your reputation:** Get the industry's only money-backed [Call Surge Guarantee,](https://lp.covenirbpo.com/callsurge?hsLang=en#:~:text=Backed%20by%20our%20proven%205,up%20to%20%24500%20per%20year*.) which ensures consistent policyholder experiences even during CAT events.  ### The Policyholder Impact #### [30% of dissatisfied claimants switch insurers after a bad claims experience](https://newsroom.accenture.com/news/2022/poor-claims-experiences-could-put-up-to-170b-of-global-insurance-premiums-at-risk-by-2027-according-to-new-accenture-research#:~:text=Dissatisfaction%20around%20the%20claims%20experience%20is%20a,47%%20said%20they%20were%20considering%20doing%20so.). IntelliClaims Advantage helps you keep policyholders loyal with fast, empathetic, and accurate claims support, even when volumes surge.  --- ![Thriving through the storm- six strategies_cover-page_V3Dec2225](https://lp.covenirbpo.com/hs-fs/hubfs/Thriving%20through%20the%20storm-%20six%20strategies_cover-page_V3Dec2225.jpg?width=1545&height=2000&name=Thriving%20through%20the%20storm-%20six%20strategies_cover-page_V3Dec2225.jpg "Thriving through the storm- six strategies_cover-page_V3Dec2225") ### **Not ready to talk? ** Stay ahead of the next surge. Download our eBook to learn how claims leaders use surge-ready call centers, flexible staffing, and tech-driven workflows to protect the policyholder experience.  ### Resource and news [Case Study: How Covenir Handled a  3x Call Surge During Back-to-Back Hurricanes](https://lp.covenirbpo.com/hubfs/Covenir%20Content/Call%20Surge%20Case%20Study-3.pdf?hsLang=en) [Blog: Managing Seasonal Surges in Insurance: How to Prepare for High-Demand Periods](https://www.covenirbpo.com/blog-post/managing-seasonal-surges-in-insurance-how-to-prepare-for-high-demand-periods/?hsLang=en) [![Call Surge Case Study](https://lp.covenirbpo.com/hs-fs/hubfs/Call%20Surge%20Case%20Study-1.jpg?width=221&height=286&name=Call%20Surge%20Case%20Study-1.jpg "Call Surge Case Study")](https://lp.covenirbpo.com/hubfs/Covenir%20Content/Call%20Surge%20Case%20Study-3.pdf?hsLang=en) [![Screenshot 2025-04-17 at 4.25.17 PM-1](https://lp.covenirbpo.com/hs-fs/hubfs/Screenshot%202025-04-17%20at%204.25.17%20PM-1.png?width=221&height=262&name=Screenshot%202025-04-17%20at%204.25.17%20PM-1.png "Screenshot 2025-04-17 at 4.25.17 PM-1")](https://www.covenirbpo.com/blog-post/managing-seasonal-surges-in-insurance-how-to-prepare-for-high-demand-periods/?hsLang=en) Copyright © 2025 Covenir. All Rights Reserved ![](https://px.ads.linkedin.com/collect/?pid=5437548&fmt=gif)